Sep 09, 2019 06:55 PM
3807 Views
I have been using Brother DCP-T500W printer for more than a year and printing had issues few months ago. This company are making very nice printers but some of their product are not as good as others of the products. It is unacceptable to spend half of the printer cost again within 10 months just because I used it less. When I told them, This is how a Home user would use it and would your printer not suitable for that? There is no responsible answer. I was not informed of this issue. While buying or Brother team came for installation. But Brother support is not taking the responsibility and they said they can't support if I don't pay for fault replacement.
Never go for this brand. They acknowledged in an email that it is a quality issue.
