I have purchased a front loading washing machine 2 years back. Lately the machine making some weird noise when working and booked a complaint on customer care.
A technician from Bosch came today and inspected the machine. He told me that the rotating drum inside machine got a bend and that’s why it’s making noise. I have surprised that you have not used a quality material for an important part. This part will cost 1/3rd of the total cost of the machine and put myself in a situation to buy another machine is a better choice than repairing it with a pathetic quality part which will complaint again after two years. I am pretty much disappointed and your brand just disappointed a customer who promoted this product till now. I hope you can provide a better solution.
