Book MyShow Mobile App. Review on Bookmyshow

Hello friends, today I want to share my personal experience with BookMyShow Mobile App. The layout and user interface is average not good. And the response of customer service is worst.The app works bad during transaction. On 17/11/17 I was trying to book two tickets of india vs sri lanka 2nd test match which is going to be on 24th november to 28th november at nagpur. Firstly I tried to pay by my fathers debit card of union bank. It was showing unsuccesful. Then I tried to pay by my sbi net banking. It was also showing unsuccesfull to book. When I checked. Both time, the transacting was happening, rs. 521 was debited from union bank account and also rs.521 was debited through sbi net banking to big tree entertainment pvt ltd. Decided to give the bookmywallet option a try on bookmyshow app on the 24 nov 17 at 1915 hrs approx. I recharged the wallet with rs. 500/- via sbi net banking. The amount got debited from my account but did not reflect in the wallet option of book my show. The transaction reference for rs.500.0 on 24-nov-17 19: 13.It is requested that necessary actions be taken and the rs 500 amount be credited back to my sbi account or book my show app. The worst experience with BookMyShow Mobile App.