May 15, 2015 01:56 PM
12398 Views
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(Updated May 15, 2015 01:56 PM)
I had read the positive reviews here and decided to use BookMyCab services for a recent trip to Mumbai. I had few guests with me, who wanted to see Mumbai and I almost screwed u their trip by booking with Bookmycab services.
I had booked a cab for 8th march to from Mumbai central to CST to pickup the guests. The cab was to arrive at 3pm, but there was no sign of it till 3:15. I had got a confirmatory SMS at the time of booking. Worried, I called up the customer care who are even worse! They casually said "sorry sir, no cabs available at the moment!" I was aghast! If you don't have cabs, why run a cab company! Just to save few bucks, I got embarrassed in front of my guests. Wish I would have booked some other cab service!
Likes: nothing!
Dislikes: not a dedicated fleet of cabs, so if you are lucky, you get a cab or you'll have to search for a local taxi!
Not recommending! Pay a bit bit higher rates for Tabcab or Meru cabs but at least have your peace of mind!
