Nov 29, 2017 06:47 PM
10803 Views
Dying dying.almost dead!
Body craft - one of the best salons in Bangalore, best hair stylists.so much so that if you have a hair cut from body craft and appear at work the next day, the whole office is complimenting you and asking how you had such a transformation. Hmmmm.that was the body craft from years ago, and actually not too long ago in the past - I had a good hair cut even a year back and people at office still talk about that lovely hair cut and color, that transformation to ME. And that is my last good memory of Bodycraft.
Personally feel so bad that a salon I had been visiting regularly since 2006 and was even a member of is dying a natural death. I need to once again find a good salon for myself. Many women will understand me here - we all stick to a good stylist if we find one, we never mind the distance or the time - no matter what, we will only go to that same person. Bodycraft was that place for me for more than 10 long years. It is the only place I even ever got my hair coloured:( And now I am moving away from them.
Reasons - my last hair cut was so pathetic, first time I got all the negative compliments after a cut. This when I paid extra to get cut only by a senior stylist(for hair cut they have different rates based on what level of stylist you opt for and I opted for the seniormost). So based on bad feedback from family and friends, I went back to bodycraft again asking them to correct the hair cut. But it was already cut too short and there was nothing much they could do. I had to suffer with bad hair for over three months till my hair grew a little.
Meanwhile I went there again, this time taking a friend along for eyebrows and upper lip. The rates at body craft are three times the local parlours but we came back with mis-shapen eyebrows and my friend had bad cuts on her upper lip that hurt for days and made her look bad for the family function(reason she opted for the service). She was surprised this is a place I am visiting for over 10 years. I tried explaining to her that may be this is a one off.
Then again I went to bodycraft for Global Keratin treatment this week. I first went for a consultation and the agreed rate for the service was 4500-5000 Rs. I booked an appointment and went back again. Now before starting the service I was told that the rate is now 5500 Rs. I rarely fight but since I was already a little pissed with my last few experiences I told them I was cancelling the service and leaving. At this, they discussed internally once again and told me to go ahead with the service for 5000 Rs. I felt cheated but agreed to go ahead as one last try.
This is the second time I am getting this treatment done in Bodycraft. I had gotten Global Keratin done a year ago but this time the experience was so different. First the product was applied on my scalp and I am still worried about that. I hope that doesn't cause any damage. One year ago the product was applied away from the scalp. When ironing the hair they burnt my scalp a couple times. What scares me most is that this time I sort of had a headache and sort of an iching sensation after the treatment. Last year I felt nothing of the sort. It is so scary because I have read about the health issues related to Global Keratin treatment. After the treatment, I was asked to come back for a complimentary wash two days after the treatment when they would do one more session of ironing. However when I went back, they told me ironing was not needed and its only the wash. I wouldn't have travelled all the way just for a wash!Its annoying. I reminded them that they had told me there needs to be another round of ironing and the last time they did the treatment, they did iron my hair. However they said they don't think its required anymore. Did they not know this during my treatment? How come the sudden change in mind. You wonder if they know what they are doing and how to do it! They seem so confused. Even the time taken was half of what was taken the first time and I wonder if it was done well.
And the attitude of the staff is also shocking. All these years I met classy stylists who spoke nice things to you and explained the treatment well during the process. We discussed all the dos and donts in detail. This time the stylists were talking and laughing amongst themselves and that too using lots of local slang. They were discussing issues with their work. They were talking about another employee getting fired. They were speaking of how there is absolutely no job security at Body Craft. Sort of explained why they were doing such a shoddy job with me. After paying so much, I got such a sub standard treatment overall.
I am also seeing that the number of customers is drastically reducing. I always knew bodycraft as a busy saloon with the noise of hair driers everywhere, stylists always busy. Past many months, I see an almost empty saloon with only some quiet music playing in the background.
I am not going back to them anymore too. No more bad experiences after I pay through my nose:( But as a loyal customer, ya.I am sad to see them go down this way.
