Name: THE ORNATE AFFAIR EARRINGS
Item: Bluestone
Rating: 3
Author: a Mouthshut User

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4,257 Votes

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devashridatta

BANGALORE India

1 Review

THE ORNATE AFFAIR EARRINGS

Feb 14, 2016 03:34 PM 12431 Views

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I had purchase this earring . The product is very beautiful but very delicate .When the product arrived the weight of the product is 1 gm lesser then what is mention on the website.

They have charged according to the weight . But when they give less weight jewelry they should refund the money. Not very happy although the design is very good and different.

we understand that the weight might vary but then they should give a refund .

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Brand Response

Greetings for the day!
Sincere apologies for the inconvenience caused.
We value your business and to further to our conversation please note that delivered weight in gold had weight difference of 0.61 grams as it is made to order product and there are chances of slight weight differences in the manufactured product.
Since we have delivered extra 0.04 carat weight in the diamond in this product hence the weight difference amount was not refunded. You can also have further verified in the invoice and the certificates provided along with the order.
For any queries, please feel free to contact us on 080 - 3240 0000(8am-10pm, 7 days a week) or mail us at cs@BlueStone.com.You may also chat with us live on our website Bluestone.com.
Take care.
Regards,
Nagesh
Team Bluestone