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BLUE DART S*CKS
Apr 01, 2011 10:11 PM 2664 Views

Customer Service:

Staff Courtesy:

Their Customer Service Sucks. HDFC Sent me my credit card via blue  dart, I was not available at my place and my watchman asked the delivery  fellow to wait for 5 min while he will call me on my cell , but this  fellow said he doesn’t have the time to wait and left.


I called up blue  dart office the next day and told them about this and also asked when  can I expect the delivery fellow to come to my address, he said he can’t  tell when he will come and BLUEDART does not have the policy to wait  and they also don’t call customers before coming as they have many  customers and can’t call each and everyone.


Now I am in a Service  Industry where I also don’t know when I will get a service call. So BLUE  DART expects me to wait for their delivery fellow, leaving my business  aside.


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