Nov 01, 2014 11:09 PM
9460 Views
An avid online shopper, I've received loads of parcels via Blue Dart, however, over the years the experience has been painful. Just recently, it took them 10 days to deliver a Mumbai local shipment! If I were to travel personally, it wouldn't have taken more than 20 minutes.
eBay India has them as part of their powership program - a disaster in the making. At present 3 of my parcels have arrived 5 days after schedule. The customer service team is always busy, plus it's a chargeable number, not toll free, so a bigger pain!
After speaking with them, the CS was rude - saying all their online parcels are delayed & she cannot give assurances! Is that how you answer a query.
Best thing is to avoid them at all costs. I wouldn't opt sending out a parcel with them even for free. Too much stress!
