Mar 26, 2011 01:10 PM
4614 Views
After I called the customer care, I questioned him why was my packet not delivered and he said that POSSIBLY the wing number of the building wasn't mentioned. I asked him as to why did the MBA educated delivery boy ( by charging so much they surely must be hiring MBA's to do this job) not call the concerned person or me if that was the reason.
I was told that they have a POLICY that they should not call the receiver or sender. What crap is that? If you are paying ten times of the normal amount to this big fart i.e blue dart, at least you can expect some commitment ( or if it can be called extra effort) instead of giving such lame excuses. Maybe no courier company does it, but hey, they don't charge that much money also. A one rupee call is the only additional cost per packet that they have to incur in such circumstances . And what they would NOT have got is a review like this which would be read by so many. How much has it cost you and your million rupees brand, Blue Dart, the big FRT?
