Initially, if I ever started to shop for groceries and veggies online, it was the Grofers. At the very beginning of their services, it was pretty average in terms of their offering especially in the vegetables and fruits department. I'm currently a resident at Bengaluru.
Their offering never pleased me though I shopped from grofers because of their easy delivery services anticipated always that may be next time the order will get good. Now their standard has definitely gone down, near to worse, and many a times I had received products with its manufactured date about to expire, and I did return many a times product due to this.
The fruits and vegetables are the main concern. The products which they offered, never satisfied my taste, infact always they deliver it in seal box and give the product.
My question is Why can't they give in open so that the customers can return at the time of delivery if found damaged or in conditions of unacceptable! Offering like these had made many customers like me unhappy maximum times.
The delivery guys sometimes are also not good in terms of their approach, many a times they never gave me the feedback slip in which three emotion faces are their which is a mandatory for them to show us and take our feedback. Many times they come up without change and I left small amount of money changes several times. Very unkind management.
