I raised a jar pickup request in Nov 2023 and followed up continuously every 2 weeks with fake promise that it will be done today. After waiting for 6 months as I had to move to different location, I had to keep it outside of my house and leave. Then they called, I explained and they simply put my case to resolved, that customer denies return. This is a pure cheating strategy. Please beware of companies like this and never buy bisleri jars online.