Aug 16, 2006 09:35 PM
3360 Views
I bought my Esteem from Bimal, Indiranagar in June, 2006. Pre and Post sales was wonderful. They got me all the goodies like seat cover, car cover, sun film, perfumes and also a set of cleaning materials like Rain repellant and car shampoo etc etc.
I was attended by the Manager of the showroom himself who took the Sales rep to task for some delays too. I got calls from Bimal 2 days after I took the vehicle to check if there are any issues. So all together it was a good experience.
But the servicing has been bad. Would not say horrible but its been bad. The touch ups down to some minor scratches has been terrible. The touch ups look worse than the scratch. It was done only when I went o collect the car and found it to be not done. There were some minor issues like back door closure which also was looked upon after I told them 10 times. They seemed to be in a hurry to give off the vehicle after servicing. Inside the car was dusty - it was clear that they had not touched the insides.
So my suggestion - BUY IT FROM BIMAL but DO NOT SERVICE IT THERE.
