Sep 09, 2016 08:07 PM
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(Updated Sep 09, 2016 08:05 PM)
When:
I got a global highlight done on 26th of Aug'16.
What happened:
It turned out to be a disaster! The stylist had shown me pictures before starting the coloring and I chose one but when he colored my hair, the color came out to be entirely different. While he was coloring I kept telling him that the color shouldn't be very light shade and it should complement my original hair color(brown). I washed my hair after he left. After drying. It came out to be a disaster.
What I did:
I called the team and asked them for a solution. I called them several times and sent them pics. Everytime they said that they are investigating and will call in 5-10mins but they never did. After several calls one lady from the quality team said that they will not do anything about it and as per their stylist everything is ok.
So, they didn't care about the problem that I was facing but they decided to just go by what their stylist told them.
I finally gave up on bigstylist team and the only solution was to get a global hair color done so I got it done from a nearby salon.
All money, effort, time wasted! And loads of chemicals on my hair!
