Jun 12, 2008 08:13 PM
5715 Views
https://Bigshoebazar.com is a cheating, lier and fraud shoe company.
I had made online transaction from my Axis Bank account at Dhanbad and transaction was done to this shoe company within a minute. After that they send me a mail about the order.After few days they mailed me that there is no stock now. Again shoe company asked me to place an internal order after choosing other shoe.
Telephonic talk made it clear that stock of that shoe is available. Even after shoe company did not send that shoe. After many query and lying many times, shoe company told that no stock of that shoe is available and then asked me to claim the refund. I claimed for the refund of money. Money is not refunded till date.
Now I have decided to complain this matter to proper authority and also deciding to move consumer court. I am attaching all e-mails.
We therefore request you to allow us to cancel this order ( Order No. - 504231 ) .The following brand/s are cancelled --( Valentino Shoes, ). The discount coupons allotted to you are active and can be used for a period of 30 days to get a 10% discount.
We request you to kindly make an alternative choice of the product from our vast collection of fashionable - formal, casual or sports shoes and allow us a chance to serve you again. At Bigshoebazaar we have the largest possible range of branded footwear and we are sure you would find something very similar to your earlier purchase.
We request your cooperation and suggestions to improve ourselves in serving you better. All your queries and valuable suggestions will be forwarded to the concerned authorities at the earliest. I apologize to you personally on behalf of my company, for disappointing you this time and assure you of better services in future.
Warm Regards,
Danish Ahmed Abdullah
CEO and Founder | Bigshoebazaar.com