May 03, 2016 04:27 PM
6207 Views
I placed order on 2nd May 2016, and they committed delivery on 3rd may 2016. without any communication on 3rd may 16 , I got a sms that your order is cancelled .and after same time without asking to me, they shift my money to bigbasket wallet . and after one hour, they again sms me that your order will be deliver on 5th may 16.
How they(big basket)can chage the date & order without consulting me. even after I asked them to refund my money, they are saying it will take 8-10 days to refund. Total cheating, and not customer friendly.
