I almost order groceries and other household items through bigbasket once in every month for the past 5 months. And their service is really great, once they came 1hr late from the mentioned time. What they did was great by givingback 10% back from the billed amount as they mentioned in their site. And when new products arrive they will be giving free sample of it with our order thats too good to try different varieties. And one more plus point is that they are having many products that we can't find in local store. About fruits, great and fresh quality fruits they delivered. Overall great site with very good service by the employees