Hometown. Review on Big Bazaar, Bangalore

Hometown is a part of the Big Bazaar Group which has a huge shop at Marathalli, Bangalore. They have a good collection of Home building items and other decors and home appliances. I went there to purchase   tiles and had a unsatisfactory experience Advantages : -

Better selection of items available Better display of items for selection Clean and neat Airconditioned surroundings Cheaper by 20% Premium quality of items Delivery free of charge No risk passed on to customer Professional handling of business Shop never closes on holidays Shop is open till late at night All household requirements can be met in one place Wide variety of brands Disadvantages -

Slow in arranging delivery - atleast one week delay compared to others Selected brands are almost never available. So we have to ask them what is available and make selections accodingly Couple of times, afer making payments, we were asked to come back to select alternate brands since selected brands were not available We have lost almost a month due to the poor delivery. Since our house is close, we stuck on for two delivery loads Finally, we opted for purchasing from local shops since we were not able to wait for so long and suffer their inability to supply as per our requirements The billing takes hours to complete. If there is any billing change, which will be required frequently with them, that takes forever to complete