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19%
1.17 

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Bharat Matrimony is an absolute FRAUD organization
May 08, 2013 02:27 PM 4004 Views

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This is to inform everyone that, please do not leverage the services of Bharat Matrimony. I am already a witness for this. I just registered few days back and uploaded all the possible details. And these guys claim themselves they never disclose the confidential things until unless the other person is a paid member in their website.


Suddenly one day I saw all of my confidential details (like annual income etc) have published in local news paper under Bharat Matrimony section. When I have logged a ticket with them, they simply closed that by saying “we have forwarded your concern to respective team and they will get back within 24 hours.”


However, they never turned back. So I have reopened the same ticket more than 10 times and at last they have started asking which complain you are talking about, please explain again. So never ever use this Bharat Matrimony services. It’s absolutely unsafe, unsecure and seems to be a fraud company, who earns more money by disclosing your confidential stuff.


Please feel free to contact me in case you need any more details in regard to. https://bharatmatrimomny.com/, if needed.


Thanks,


Uma Sankar


Bangalore


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Brand Response

Dear Sir,
We're really sorry to hear about your experience. Although this happened in 2013, we'd like to speak to you and understand the issue better to help you.
Also, it will aid us in introspection and improvements in our processes ultimately leading to customer delight.
Please send us your phone number to wecare@bharatmatrimony.com
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com

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By: BharatMatrimony | Sep 12, 2015  08:08 PM Comments 0

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