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MouthShut Score

24%
1.63 

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BeStylish: Get your basics right!!
Nov 28, 2011 04:46 PM 2643 Views

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Bestylish sorry it had to be "BE FOOLISH" rather please dear friends don't ever try shopping @ this pathetic website ever as the products in display are not actually available and the worst part  after you wait for 4 to 5 days you see in your account that the order is closed and the reason is all cooked up stories and the best part they don't even respond that the product could not be delivered because of some reason and you have to call them and ask them what is the reason ??? Trust me its operated by a bunch of fools n monkeys not knowing what customer service is and what e commerce is and the customers wants.


Thanks to the TV promos - I wanted to have a look at the site.


Got tempted by one of the offers (Sic - Greed is not good), and booked it on 16th Nov. Today (21st Nov) I called the customer care to check on my order status. Wow - loved the response I got: Customer Service Rep (CSR): Sorry to inform you sir, the quality check on our product has failed. (LOL - why the hell do you keep these products in your catalog??)


Me: So what are my options?


CSR: Wait till the arrival of new stocks or refund (which means they had sold out the product and could not update their inventory on the website - then they cooked up the quality check failure story, Grow up guys - Don't lie to your customer)


Me: I will choose the safer (and saner) option. Thanks.


Hope I don't have to remind them about my refund again. A sincere advice to BeStylish promoters/operating heads - get your act together, else be ready to fade into oblivion.


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