Poor service and user experience:. Review on Bestylish

I purchased a pair of shoes for my 3 year old son from bestylish.com. The reason for selecting the site was that I couldn't find any other website that provided the needed size for my kid.

Here is my experience:

Just like any other online shopper I started checking for the status of the shipment after ordering. To my disappointment, I found that it was still in the 'processing' even after two days of successful order with advance payment.

So, I contacted the customer care , the CC agents are very indifferent, they tell that the product is under quality checking!! Generally everybody expect the products stocked are already quality checked at the ordering time right away. I raised this question to CC agent but, no answer. He just told that the product reaches me within 7 days. I learn that they will not start shipment until you call the CC.Poor situation.

After shipment, it is very difficult to trace the consignment until it reaches you. When compared to other popular e commerce sites, the tracking is very pathetic. At last the product reaches home. The packing quality is poor. When I opened the packet, found  that shoe has some difference with the specs shown in website.

It was lights shoe that gives out light while walking, this was not mentioned in the feature list. Initially, I disliked but the kid was happy with this fancy thing, I thought let him use it as it is.

I do not recommend because purchase from this site will be chance taking. Feels it to be a street side restaurant with aesthetic interiors but poor quality food and an ugly kitchen. :-)