28 days ago
61 Views
I have ordered HOYA MyOSMART glass on 30th March 2024 with a expected delivery date mentioned on order form as 15th Apr 2024 from BenFranklin Optical at Sankara Eye Hospital, Kundanahalli Gate, Bangalore. Even with 15+ days of turn around time, the optical store fails to deliver and not ready to provide a new commitment too. I am surprised with such unproffessioanl ethics, how they become leading hostipal based optical chain and why Sankara Hospital has kelp this optical store in their premise.
Another fact to reveal is Doctor suggested DIMS glass which are kind of special glass for Myopia patients to slow down the eye-power increase and suggested to check with Ben Franklin store situated just outside doctor's chamber. When we checked, we found there is only 1 option of such glass(brand: Hoya) and the optical store does not provide any alternative option, however in local market, I found ample alternative solution(from reputed improted brands) in much lower price.
With all this, I find it important to let general patients know from Sankara Eye Hospital that BenFranklin Optical store situated in Sankara Eye Hospital may not be best choice allways for the patients requiring frames or glasses.
