Dec 27, 2010 11:36 AM
10900 Views
My family happened to visit the Bata Showroom in BSK 3rd stage opp to HDFC Bank. First of all I would like to say if possible avoid Bata as the quality and price do not match.
We went to see a shoe for my wife and a hawaii for my son. One person who was attending us showed some good variety and also told us about an offer. The offer is that if you buy first Hawaii chappal the second one is 50% on MRP.
Here came the catch the hawaii which were on offer was all old and outdated stuff. But surprisingly they have kept the new ones also on the same rack. I picked up one which suited me and then the owner came and told me that it is not on sale. I said OK and picked up another one and went to billing again to get the same answer.
I told the owner politely that he should not keep the selection which is not on offer on the same rack. This person started shouting at me and started to defend his goof up. He said I am not the only customer and he doesn't care if I do not buy the stuff from his showroom. Almost told me to get lost.
I told him that I will write in mouthshut.com about my experience he said I do not care for all you techies.
Being a standard company Bata should make a point to treat their customers properly. I then did not buy anything from there and went and bought my stuff from Khadims.
There is a saying the One mans loss is another's gain which is so very true in this case.
