Mar 20, 2011 11:16 PM
6388 Views
(Updated May 02, 2011 08:12 PM)
PLEASE DONT WASTE YOUR HARD EARNED MONEY FOR THIS USELESS WORTHLESS CHINA MADE SHOES AND CUSTOMER SERVICE ALSO SUCKS
This is to bring to your notice that I and my family are regular purchasers of bata shoes till date .It so happened that The ambassador shoes which I brought 2 yrs back got damaged hence I went to your bata store which is located in 3-5-1105 VYSHNAVI CAPITAL NARAYANAGUDA , HYDERABAD ANDHRA PRADESH on 17/02/2011 and wanted to buy ambassador shoes but some how was looking at comfit shoes and asked the dealer whether comfit was as strong as ambassador in terms of sole and whether it was rough and tough , because I was using ambassador shoes from quite a long time and I really liked them .
The Manager who was there told me that it was strong and no need of worry, yesterday my shoes got accidentally touched silencer of bike without my knowledge and when I wore shoes today morning I found that little portion of sole at back was partially burnt .I was totally shocked and felt very bad as its hardly a month that I brought the shoes and it was not able to withstand even the smallest contact .IF I was told that this shoes sole was not as the one as bata ambassador which was really amazing and tough I would not have purchased this comfit shoes .Today I went to store in narayanaguda from chanda nagar which is 15 km away and i was told that this was not covered under warranty
EVEN AFTER 30 MAILS TO CUSTOMER SERVICE THEY ONLY GIVE ONE DAMN ANSWER ITS NOT MANUFACTURING DEFECT .THEY ARE NOT ANSWERING TO MY QUESTION STATING THAT WHY THE MANAGER HAD NOT TOLD ME ABOUT THIS BEFORE .EVEN THEIR MD AND CHAIRMAN SEEM TO BE SLEEPING THEY DON'T BOTHER TO CARE TO CUSTOMERS .I WILL NOT RECOMMEND TO ANY OF MY FAMILY MEMBERS OR MY COLLEAGUES WHERE I WORK TO THIS CRAP CRAP USELESS PRODUCT WHICH IS WASTE
