Lazy work. Review on Bank of India

Bank of India is a bank who run or operatored bu the goverment of India who probebly work for public but it one brunch near my house are not work for that it is worth bank I ever seen it timing of opening is 10.00 clock but it on 11 .30 if we complain on that nothing well happens it well never take any action against it and in lunch time the lunch timing is 2.30 to 3.00 but it take all must 1 hour for that and make crude in front of bank thay are very lazy in thire work also thay don't make proper line for withdrawal and not give proper suguttion to people who don't no regarding proses ang his work are no appropriate . Message which come after withdrawal it take all most two or three for coming and many time his favourite excuse is our link was failed by that the genral public face many problem for that I always complain thire senior for that but if any one face such problem be strong and face and solve by your own nobody come to help you thankyou