Banks and banking are nowadays a integral part of our life.Our saving, investments, purchases etc.I was a longtime customer for a famous govt bank but I never felt privileged as a customer.Long queues, unfriendly staff was a common thing until I opened my savings ac in bank of Baroda, not only I was given first class customer service but also lot of other services which my bank was not providing.
A visit to the bank is always good as every customer is treated equally and staff is very helpful.Even during demonitization drive the bank never ran out if cash both in branch and ATM