Dec 04, 2015 12:21 PM
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DEAR TRAVELLER
THIS IS TO WARN YOU AND ALSO TO INFORM YOU ABOUT OUR HORRIBLE EXPERIENCE AFTER BOOKING A STAY IN THIS RESORT
ME AND MY FAMILY BOOKED A STAY THERE FOR TWO NIGHTS WITH MY FRIENDS FAMILY LAST MONTH
BOOKING WAS DONE OVER NET AND A SUM OF RS 12000+ WAS TRANSFERRED AS PAYMENT.FOR TWO NIGHTS FOR TWO FAMILY.
DURING BOOKING, WE HAD INDICATED OPTION TO STAY IN MAIN BUILDING SINCE WE HAD KIDS AND WANTED TO SHARE COMMON PLACE AND AVOID BEING SEPARATED IN DIFFERENT ROOMS.
ONCE WE REACHED THERE, WE SAW THAT THE STATE OF THE RESORT WAS DAMPENING.AND TO OUR UTTER DISAPPOINTMENT THE CARE TAKER WAS SHOWING US TWO SEPARATE COTTAGES THAT LOOKED LIKE PYRAMID COW SHEDS LOCATED IN SHABBY SURROUNDINGS.FOR OUR STAY.
OUR CLAIM THAT WE HAD OPTED FOR MAIN BUILDING WAS NOT ACCEPTABLE TO HIM
THOSE WERE ALREADY BOOKED BY SOME ONE ELSE.
AS PER HIS WORD, WE MADE A MISTAKE BY BOOKING ONLINE .WHICH WAS MANAGED BY AGENTS LIKE COORG HOME STAY .AND A MAJOR PART OF OUR PAYMENT WAS THEIR COMMISSION
WE SHOULD HAVE CALLED HIM DIRECTLY SO THAT THE ACTUAL PAYMENT OF RS 1200 ONLY NEED TO HAVE BEEN PAID PER ROOM .PER NIGHT
WE WERE SO DISAPPOINTED TO HEAR THIS .AND DIDNT KNOW WHAT TO DO
THAT CARETAKER RAJANI.THEN TALKED TO THEIR OWNER AT BANGALORE AND TOLD US THAT YOU CAN LEAVE IF NOT SATISFIED.HE ALSO PROMISED US THAT IT WAS HIS HONOUR TO REPAY THE AMOUNT PAID BY US MINUS THE COMMISSION THAT THE AGENTS CHARGED
EVEN THOUGH IT MEANT THAT WE WILL LOSE HALF THE AMOUNT PAID.WE DECIDED NOT TO STAY THERE AND LEFT HOPING THAT RAJANI WOULD KEEP HIS WORD
YOU CAN EASILY IMAGINE WHAT THAT CHEAT DID.
PLEASE DONT EVER GO THERE UNLESS YOU ARE THAT DESPARATE .
IT IS NOT EVEN WORTH THE 1200/- THAT HE SAID AS THEIR ACTUAL CHARGE.
Sorry for the Caps letters
It was bit harsh, thats why.
I have written this review to their web site.
But not appeared.
