Sep 26, 2017 01:48 PM
10666 Views
Hi All
I Really regret to write down this statement but I am very disappointed of Bajaj finserv's salary loan.
Initially they offered me salaried loan of 3.1 lakhs and below charges were applicable on this loan
2% processing fee
12000 Insurance of 3.1 lakhs from HDFC insurance
16% interest of 3.1 lakhs
15% service tax
financial fitness report 1499
and they deposited 292000
After a few months again offered me 1 lakh and below charges applicable on this top up loan
1% processing fee
0 insurance
15.25 interest of 1 lakh
financial fitness report 1499
15% service tax
and they deposited 92000(loan details is attached)
That time we assume that one lakh is TOP UP against my previous 3.1 lakhs loan but my finserv portal is showing two loans with different loan account numbers.
Last month my EMI was not paid in time due to some my financial issue and they penalized me 1000 per loan then I raised this issue to all company and customer service centre but they gave me reply you have two loan accounts means you need to pay two penalties.
local offices said me its company policies we cant help you. I am wiating when my loan is clear.
This has been the worst experience I have ever had with any financial institution which shows complete non-professionalism and ignorance. Bajaj does not value its customers.
Request you guys if you want to take loan from bajaj then kindly understand the policies and take a written copy of all the terms and conditions. .
