Worst customer care. Review on Bajaj Finserv

I had taken an A.C from Croma, as there is an interest free EMi option from Bajaj Finserv I had opted the same.

I was informed that I will be charged only Rs. 1/- extra just to record the swipe details.

I filled ECS form so that it will be easy from both the sides.

Now the beauty of issues started.

1. Bajaj finserv sent some documents to my bank for verification, for which I was charged.

bajaj finserv had not told this to to me. I tried to get their customer care number but no such option is available.

then I went to croma again and got hold of that executive and he is also unable to reach his own company customer care.

finally I thought to leave as its just Rs. 115/- and now I will be wasting even more by going behind them.

1. now the second issue. the same was repeated in 7th month again. I never failed to pay EMI till date.

and now again they sent some document for verification for which again I was charged.

same issue could contact customer care again. only through mails.

so lost another Rs. 115/- . I dont know still how many more Rs. 115/- I will be charged.

Bajaj Finserv Just mailed my statement and said we havnt deducted such amount. I dont know how they are running financial services. I said it is charged for me not deducted and paid to you as ECS. now its open thread.

This is the first time I opted such financial services, and now I will never go for another and with Bajaj Finserv I will never do or allow my kins, friends to do.

Please stay away from Bajaj Finserv, I suggest before going for any such services check their customer care numbers first.