Feb 24, 2008 09:59 PM
2412 Views
I bought a Samsung microwave from Bajaj Electronics showroom in Panjagutta on 10th February 2008. They told I will also get a starter kit with bowls, idli maker etc along with the oven. First of all I had to call them at least 5 times to make them deliver the product. To top it all they did not deliver the starter kit and cookbook that is promised by Samsung. When enquired they said they are out of stock and will deliver it in two days. Four days passed but nothing happened. When called again they said samsung kit is not there but LG kit is available if you want you can take it.
I said fine and to ensure they dont default this time also I said I will come and collect. They said ok...after reaching there they started saying now samsung kits have come, they are distributing from warehouse which is near Lakdikapul (close to my house location). They assured by night or next day morning it will be delivered. But as usual nothing happened this time also. I again called them again after few days and this time the STORE MANAGER BALAKRISHNAN said " he does not know who I contacted before, Samsung kit is not available...and I will be contacted in 2 DAYS and the KIT WILL BE DELIVERED IN 2 DAYS!!!" I guess, my wait for "2 DAYS" that started on 10th Feb 2008, is still on....Store management does not even know who are the guys answering their customer calls on numbers printed on their bills 66411401/66411402/66411403/66411404/66411405.
