Oct 23, 2015 09:19 AM
8877 Views
I really apprciate Mouthshout.com for online review
thnx for this type of platform
Today I telling a Real Fraud with me Happened approx 3 years ago
now below I am giving all mail conversation from company-
all company member are tollrating me when I call for this matter they torcher me and laugh on me and saying we didnot give your gift money and giving me harrashment. they also said that we did not know neha. and that girls calls me from company authority. that is possible in our india.
1st email
Dear PAWAN
Thank you for your order. We wish to inform you that your order has been put under
process with order no TRNPL/DLI/2012-2013/146376with below give details:
order value(including discounts, if any): Rs. 5998
Order Date: 21-09-2012
Activity: TELESALES
. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with Bag It Today
For any further assistance please reply to this email or call us at 0120-4112424(10 a.m.
to 6 p.m.) or SMS BIT to 52424.
Yours Sincerely
Team, Bag It Today
2nd email
dear sir/madam,
My Order Id- I done A Payment of Rs. 5998+ Rs. 5998 with Order No. 146376 and 146277 to Your Company and from Your Company Sales Dearptment Miss Neha Sharma Call me on 19 st September and said if I payment made of Rs. 5998+ Rs. 5998 then I Receive a Gift of 1 Black Berry Mobile and 1 Dell Laptop within one week. on this reason I payment done on that day. after this next two three day I receive a Verification Call from your company and Said by your company's worker that my laptop and mobile's warranty card is runnig in process and I receive within a one week laptop and mobile. After one week I call again than your company member says that please wait for one week more and don't tensed we sent your gift within some days. and after few days I again call your company no. 09971789053 but call is not accepted by your company and also your company member block my mobile number. This is not good thing for me I puzzled by your company's member. and I lose most of time on this and lose my works for this reason. I want to my gift if not then give me full money refund. If this not done then I am going to Consumer Court for Your Harrashment.
Please see into this matter immediately.
3rd email
Dear Mr. Chandak,
This is with reference to your e-mail related to your complain regarding 1 Black Berry Mobile and 1 Dell Laptop.
We apologize for the inconvenience delay to you and request you for your kind understanding and co-operation.
We would like to inform you that as per our process, we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders, e.g. order details in terms of order value and related items, customer’s mailing address and delivery window etc. In case, a customer is not satisfied with any of the conditions, he is free is get the cancellation of the order during the verification call itself.
4th email
Dear Mr. Chandak,
This is with reference to your e-mail regarding free gift.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we once again escalated your concern to our department and upon the investigation, we came to know that your order has been verified by you on call.
Further, we once again confirm that your order is verified and all the terms and condition along with the product information has been shared with you, Hence, we are unable to process your request.
Hope the above clarifies all your doubts
Please feel free to get back to us for further assistance.