Feb 02, 2006 04:21 PM
1773 Views
(Updated Feb 02, 2006 04:21 PM)
Hi All,
Few days back I installed dataone broadband connection at my house. After initial installation of the Huawei DSL modem I was told that someone will contact me and provide me assistance in configuring PPPoE setup. But to my surprise none turned up, inspite of several reminders to the BSNL office in-person and on phone.
After great difficulty the helpdesk engineer provided username and password details for access. I configured my Win2K pc for RASPPPoE and started using the connection yesterday night.
To my surprise I found that account has been charged for 140MB of usage. I had actually taken a Rs.250 Home plan for 400MB and was shocked to see the above usage at my first login.
I came to know that BSNL has appointed third party guys to help users in connecting to the Dataone who has done this mischeif.
Complaint to dataone helpdesk is of no help till now and they are washing away their hands.
I regret now to have taken this connection and very skeptical in recommending to my friends
