Apr 09, 2008 09:15 PM
3223 Views
I am writing this review for alll those who have jst got broadband connection....
I Got BSnl broadband conection 5 months ago..
it is 1Gb plan with Rs.-250 monthly charges..
I was given only the user name and the password for connecting to the net....
they told me a site also where I could check my account usage.but when I opened the site
and entered user name n password..
it told invalid user name
The same problem when reported to customer care
they told me until n unless ur account usage doesnt exceed 1GB it will not show u ur usage..
So I kept on using the net
but after 1 month when I got my bill I was stunned
it was more than rupees for a month...
n later on they told me that for logging into the site for checking ur account usage user name n password is different which they provide me on demand.
n asked me write an application to Broadband customer care to reort the problem
from where I didn't get any response.
So all of u who r jst new to broadband
plz demand for portal id n password
