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53%
2.72 

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Tattamangalam-Palakkad India
BSNL Pros & Cons
Mar 10, 2003 10:14 AM 19234 Views
(Updated Mar 10, 2003 10:14 AM)

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Customer Service:

Charges and Billing:

I've been using BSNL's post paid conncetion for the last 3 months.Before that I was using BPL mobile.


Coverage wise BSNL is far better that other providers in Kerala namely Airtel, Escotel & BPL mobile. We live just 15 km from the Dt.HQ but the signals of only BSNL & ESCOTEL is available here. Again indoor coverage is of only BSNL(although feeble).


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Pros:


Coverage: Excellent (relative to others)Best sound quality


Roaming: All India Free Roaming - which is Excellent


Cost: Just 325/per month if you use only incoming calls. - Cheapest in India.Looking at this point more & more people can be mobuile with this service.


No netwrok busy message yet.


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Cons:


SMS: from BSNL we cannot send sms to all cell phones. Especially frm here(Kerala) no sms can be send to Mumbai or Delhi's other Networks. plus can't send sms to other countries.


No affiliation with yahoo! (so can't download ringtones or pictures!!!)


No affiliation with any banks (so can't use Mobile banking).


Online setrvice is very very low quality. If you want to get a BSNLman to talk through phone, we have to dial for long & several numbers.


Persons sitting there will be having no ideal of the status of the network or anything regarding the service they are selling!!!!!!!


Availability: Not easy. Atleast we have to go to BSNL's office 3 times if u want to get a conncetion.


Bill payment: stand long hours in -Q, otherwise get ready for disconnection.


Cannot bear the CellOnecommercial (Advertisement) shown in TV. Khatiya


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Bottom Line: All said & done- If u want to be mobile with below 500/month. Go for it. If u can afford more than that Don't go for BSNL. Go for Airtel or any other.


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