BSNL Broadband - Tips and Suggestions. Review on BSNL Broadband

I will keep editing this article as I learn more!

I changed my BSNL plan last month, which led to a plethora of problems and thus made me research BSNL Broadband network architecture! This article is not to complain about BSNLs customer service - which is roguish and very bad; but when visited by engineers and linesmen is adequate. This article is to write down of what I have learnt from multiple visits of BSNL support staff to rectify my problems.

BSNL Broadband runs on a prepaid and postpaid plans; I am on a postaid plan for the last 5 years!

Unlimited postpaid plans are good value for money for heavy users. I subscribe to 1100 plan which gives me 10 GB in a month at 2 Mbps rate and then falls to 256 Kbps till it reverts back at the start of next month!

BSNL Broadband internet services are run through two servers called P2 and P3(with IP 117.xx.xx.xx). It is important to know that as different portals are required to check data usage or account management on your on!

For P2 server please use the following to log on to my mail and to look at account usage:

Email service: https://netone.in/

Account usage: https://netone.in/ or https://10.241.32.195/webLogin.jsp

For P3

Email Service: https://dataone.in/

Account usage: https://data.bsnl.in/wps/portal

For P3 server customers, it may so happen that your login for accessing ppoe conectivity may be different from the login required to check web usage. This login called is called portal ID and can be obtained by calling the exchange, which in itself can be a major hurdle as the numbers are not easily available!

To pay your landline phone bill, please use the following site:

https://portal.bsnl.in/portal/aspxfiles/login.aspx

How to configure your modem?

There are many modems available and thus difficult to write up about them. Each ADSL wireless modem can be used in bridge or PPOE mode. In the bridged mode, the conncetion is done manually through a dialer on your pc or laptop. In the ppoe mode, the configuration is fed in the modem and the connection is always available.

The following site will give your a lot of information about setup of your modem:

https://calcutta.bsnl.co.in/dataoneinstall/menu.html

For Firefox users, there is a wonderful add on called DATAFOX to check the account usage on your desktop.

DataFox is a bandwidth usage monitor for BSNL’s DataOne and MTNL’s TriBand broadband services. DataFox is a cross platform extension written for Firefox and Google Chrome; if you use Internet Explorer or any other browser, DataFox will not work for you. Tough. Version 1.9.2 is compatible with Firefox versions 1.5 – 4 and supports all BSNL sites(including data.bsnl.in) and both MTNL Bombay/Delhi sites(including 59.185.101.2).

To download, please log on to https://thegoan.com/datafox/

DNS settings:

These servers are the backbone of any internet network and are essential for net surfing. BSNL by default has its own servers, but they are not very efficient. At times, the adsl connection is ok, but the pages wont load; that is because the DNS server is down. One has an option to put in the ip address of other DNS servers available for use. This can be done on the computer or on the ADSL modem.

Here is a list of good DNS servers:

The most basic task of DNS is to translate hostnames such as theos.in to IP address such as 74.86.49.131. In very simple terms, it can be compared to a phone book. DNS also has other important use such as email routing.

This is my list of better, fast free public dns servers. One is able to improve the browsing speed with following DNS servers: Free Public DNS Servers:

Service provider: Google 8.8.8.88.8.4.4

Service provider: ScrubIt

Public dns server address: 67.138.54.100207.225.209.66

Service provider:dnsadvantage

Dnsadvantage free dns server list: 156.154.70.1156.154.71.1

Service provider:OpenDNS

OpenDNS free dns server list: 208.67.222.222208.67.220.220

Service provider: vnsc-pri.sys.gtei.net

Public Name server IP address: 4.2.2.14.2.2.24.2.2.34.2.2.44.2.2.54.2.2.6. DNS advantage and opendns servers are pretty reliable. One can mix and match. This adds reliability to BSNL Broadbanc connectivity.

Please log on to: https://opendns.com/ to understand this better. Through open DNS, one can also block sites for your home wireless network after registering with opendns!

Customer Care:

1957 will never work. Please log on to the following sites and note the relevantt phone numbers, as when the broadband is not working these numbers wont be accessible!

https://bsnl.co.in/network/cust_care_center.htm

https://portal.bsnl.in/bsnlcca/login.aspx