Aug 05, 2008 07:52 PM
8887 Views
I applied for a home loan take over from ICICI Bank to BHW Birla Home Finance. The executive showed rosy picture about the interest rate and assured for 10.25% based on my CREDIL rating and no default profile till date.
Even before giving the complete set of documents, the processing fee cheque was deposited on the same day of me filling the form without even informing me. Does this happen normally?
This cheque was cleared and hence for the first time in my financial history, my other EMI cheque got bounced by the time I could transfer money from my other bank. I usually split the amount in 2-3 banks for safety and easy to access purpose. There was a charge of Rs.300/- on either side which I had to pay. Now my credibility is lost.
On top of this, when the processing was complete, they come up with an interest rate of 11% against 10.25% as promised earlier. I wasnt interested to proceed further.
From here, I had to follow up nearly 10 times to get my processing fee back and that too after deducting Rs.500/- for processing. One day, they called and informed that the cheque was ready and when I asked the cheque details, no answer and they agreed to call back but never did.
After few days, they sent the cheque ofcourse.
