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MouthShut Score

28%
1.43 

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Customer Service:

1800-233-5577

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Worse than public banks
May 05, 2016 04:38 PM 7264 Views
(Updated Oct 13, 2017 09:08 AM)

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Customer Service:

I just today went to the nearest axis bank to come to know that axis bank has terrible customer service.


They give no f.k if you have no huge amount of cash in your account.


I felt SBI has better customer service than AXIS does.


By the way whenever I call their customer care service, I hear lines are busy or we have no authority to reveal what your asking for.




  • Hefty Fines




  • Treat customers badly




  • Less knowledge




  • Take long time to solve simple problems(some times days)




  • No callbacks from customer care




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