May 23, 2003 11:54 AM
3791 Views
(Updated May 23, 2003 11:54 AM)
Its a completely indian bank with majority shareholding not by FIIs but by uti and lic/gic who hold >50% of capital
they offer services which they can discharge properly otherwise not
good customer service and prompt redressal of customer queries at least that is what I expect as a savings bank customer
my apprehensions:interest rates are slightly higher (by0.5%) compared to other banks. Large atm network (some of them are either wrongly placed or some are too close to each other-now that's waste of money!)
some officers do not have adequate knowledge about their products but the managerial staff compensates for that by other referring to the rules and provide one single answer <instead of confusing the customer>
Overall a good bank now with added features of <at-par cheque> facility and <truly anywhere banking>
