Jan 06, 2009 02:01 PM
7256 Views
(Updated Aug 29, 2011 11:35 AM)
Every out-patient seeking treatment at the hospital will be registered and issued a card for recording various details of the symptoms, diagnosis and treatment being provided. Efforts will be made to computerize the record system in the hospital to provide better service to the patients.
3.3 The patients right to privacy, religious and cultural beliefs, as also their right to informed right to consultation and choice shall be respected.
3.4 No patient shall be treated of examined with his/her consent of the consent of the guarding in the case minor and the consent of the legal heir in the case of a patient who is under unconscious of otherwise unable to express himself if a legal heir is not available but medical intervention is urgently needed and delay is dangerous the doctor shall be entitled to carry out necessary treatment or operation without such consent.
3.5 No patient shall be used for any research or expenditure without a written consent and without being informed of the potential hazards or discomforts involved.
3.6 All patients and visitors to the hospital will received courteous and prompt attention from the staff and officials of the hospital in the use of its various services.
3.7 Qualified pharmacists shall handle drugs and ensure proper potency and quality of the drug. Every effort will be made to ensure adequate availability of drugs especially those which are life saving. The pharmacy will display information regarding non availability of any drug and how long they are likely to remain non availability.
3.8 Reliability and promptness of laboratory results will be ensured and whenever possible such reports will be made available within 3 hours.
3.9 Operation theatre shall be maintained on a regular basis to ensure that they are serviceable all the time and every effort will be made to keep the hospital and its surrounding, clean, infection free and hygienic.
3.10 A regular system of obtaining feed back from the users will also be intimated through, periodic survey for constantly improving the quality of service standards.
