Jan 22, 2015 02:09 PM
81833 Views
My Sis-in-law put her faith in a Indusind bank recommended instrument to grow her money and decided to put her annual savings of INR 2 lac in Aviva safeguard product every year effective October 2009.
Since then every year she has deposited 2 lacs on annual premium date every year in october first week. The total amount paid is INR 12 lacs.
However the fund value as on date is just 11.60 lacs. They have however deducted a total sum of approx 3.5 lacs to 4.0 lacs as fund management / policy allocation etc etc heads as their revenues. And at the moment, a surrender before end of year 8 further shall cost quite a bit of penalty on the surrender value.
Indusind bank - mulund branch was expected to recommend a growth avenue - however they instead offered advise only in their revenue interests and have given zero service to the customer with saner advise - that would have helped a lady grow her savings as was expected.
At a review meeting - Indusind and Aviva agreed that they have been deficient in service - but expressed their total inability to make good the same with any kind of reciprocal measures of any kind.
Shame on Aviva India brand!
Shame on IndusInd brand!
I write this so that no one else falls for their false promises. Please stay away.