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36%
2.04 

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Verified Member MouthShut Verified Member
Noida India
Premium Online
Jun 24, 2013 03:56 PM 5527 Views
(Updated Dec 18, 2013 11:42 AM)

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Again I am facing the same problem. Every time when I tried to pay my premium online I always face some error. Today I was paying online payment but my bank account has been deducted the amount of Rs. 2000 but your website respond me a message like this “Your payment is not success” Where is my money Rs. 2000? My bank statement clearly shows deduction of this amount towards Aviva. Attached is snapshot.


When I tried my online Aviva account on Aviva website “https://online.avivaindia.com/econnect/login.aspx”


I got the error on your login page. Please test your website functionality, it’s login page is not working. I faced many problems with Aviva online services. Now I am very much frustrated.


Bhupesh Kumar


My Aviva Policy Number: ELP1919476


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Brand Response

Dear bhupesh4381901883,
Apologies for the inconvenience. We would like to help address your issue. Please do write in to us with your policy and contact details on social@avivaindia.com. We will investigate your concern and revert.
Regards,
Customer Services team
Aviva India

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By: Aviva_Life | Jun 25, 2013  08:26 AM Comments 0

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