I ordered an American Tourister soft luggage on COD. The item arrived as COD. We paid RS 4000/-, but after we opened, we found it to be smaller than what we had paid for.
We wrote to them. They immediately sent another piece but asked us to pay Rs 4000/-again. When we spoke to them, they said that since this was from a different supplier, we may pay now and our Rs 4000/- would be adjusted soon.
When we didn't get our RS 4000/- we called them and instead of money, they sent gift vouchers.
Now I have paid RS 8000/- fora suit case that costs 4500/- in the market. I am an old man of 72 years age and do not have lavis money to feed these greedy Amazon Loots.
I want my 4000/- cash back as I have paid 8000/- already.Same company in USA is so popular but on India they'v changed their colors. I am unable to understand what to do? Vijay S Saxena. Mumbai
