Sep 22, 2016 12:08 PM
2389 Views
I purchased Asus ROG G551jx gaming laptop. I found this product as the best gaming laptop around all gaming laptops under Rs. 85000 after searching so much about gaming laptops. Then I decided to purchase this laptop and searched stores from official Asus website. I reached my nearby stores and I got the product. It was inside a sealed box then I made a descision to open it at my home as I trusted Asus. when I opened it at my home I found that there was also 2 boxes inside the main box of product, one was for laptop and other was for cerberus headphones. Headphones box was sealed pack but unfortunately laptop box was unsealed, seal was torned as mark of broken seal was there. I was wondering how it can be possible that main box hav sealed but laptop box inside main box donot have. Also I found there was no gaming mouse found, there was simple wired mouse. I complained but they replied that in india this simple mouse is provided nd laptop box donot have seal. After 1 month I got my hard disk crashed then replced in warranty. Then keyboard lighting got dim nd wifi range was also decreased. Also dvd writer stopped burning disks. Asus service centre replaced these spare parts easily in warranty period. But spending Rs. 85000 on a product, product should not give that problems atleast for 1-2 years. Overall my experience was bad for this product from the first day.
