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MouthShut Score

16%
1.41 

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Delayed shipping and poor customer service
Dec 29, 2014 12:56 PM 9785 Views

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It was my first order from https://askmebazaar.com/ and I was very excited.


I ordered sunglasses and made the payment by Netbanking on Dec 11 2014. The parcel was expected to be delivered in 3-4 working days.


However even after 23rd Dec, there was no update on their website, so when I raised the complaint, they assured me to look into the matter within 24 hours and reply with an answer.


No answer/email for next 5 days.


On Dec 29 I got a call from the courier company saying you have a parcel from Askmebazaar and its a COD.


I was very embarrassed when the courier guys came home and was asking for money, since the payment was already done.


Such a bad company with poor customer service, out dated technology to process request and harassing customer even after a payment is done.


Beware while doing online shopping from Askmebazaar.com


Regards,


Wellwisher


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. AskmeBazaar.com is now working in association with Mouthshut.com to offer you a smoother & better shopping experience.
We hope that your issue has been resolved and you are satisfied with the resolution. Please let us know in case you need any assistance from AskmeBazaar.
Warm Regards,
Customer Support Team
AskmeBazaar.com

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By: AskmeBazaar | Feb 27, 2015  12:03 PM Comments 2

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