Jun 21, 2016 07:00 AM
28108 Views
(Updated Jun 21, 2016 06:59 AM)
I am sorry I did not see the bad reviews of this company before I got ripped off on our flight to and from China.
I originally made a reservation on line, their website changed the date and I could not correct it so I had to go to their office.
I went to their office to make my ticket changes and the "senior ticketing officer" Nadia, basically double over charged us for a flight from Guangzhou to Don Muang.
She told us that if we bought the ticket direct ourselves it would cost us the same as she was charging us. It turned out we could have gotten the same ticket for less than half of what she charged us. The agent lied to our faces and the employees at this company will stop at nothing to cheat and lie to the customers. They have no working ethics and will tell the customers whatever they want to hear to get their money. They are dishonest and do NOT care about the customers.
I would NOT recommend using this company for air, hotel or any travel needs. You cannot trust them. I strongly suggest to you to find another company. This company does not understand truth and honesty. Stay away, far far away from this company.