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16%
1.08 

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Lagging behind in the Race
Aug 13, 2011 03:57 AM 5061 Views

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I am not here to write any review. I just want to ask you a simple question?Why you peoples take so much time to deliver products from New Delhi to Guwahati, Assam. I will place a example of your company and one of Blue Dart-


ARAMEX


Shipment Number:6211989394


Pickup Date:     7/16/2011


Delivered on:  07/22/2011 09:20 AM


New Delhi to Guwahati, Assam


Time taken: 6 Days


BLUEDART


Waybill No: 43760895850


Pickup Date:30 July 2011


Date of Delivery:01 August 2011


New Delhi to Guwahati, Assam


Time taken: 2  Days


For your information both above consignments are Digital Cameras. I just want to point out to you peoples that you are lagging behind in the race of fast and accurate shipping. Otherwise I am satisfied with your other aspects of the service.


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Brand Response

Dear Customer,
We deeply regret the inconvenience caused at your end , please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated.
We request you to treat this as an isolated case and not a true reflection of our services
Best Regards
Sonu Lamba
Aramex Customer Service

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By: aramex | Jan 06, 2012  11:19 AM Comments 1

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