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MouthShut Score

16%
1.08 

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Disgusting company with unprofessional service
Mar 23, 2010 10:22 AM 7650 Views

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I recently sent some imp. documents from Lko-Delhi-Melbourne, the address was PO Box address. They booked the consignment and sent it to Melbourne, Australia.Thereafter they consignment was not delivered because the Melbourne Aramex people said that they cannot deliver to a PO Box location.Why the hell the Aramex people in India did not tell me beforehand.I wasted my money and time in calling up Melbourne and these worthless guys in Delhi again and again.I raised a Service Request on their website and these silly guys closed before any resolution of the issue.I think they even do not understand the basics of Customer Service.


Advise to all is, never use this courier service other you are going to repent like me.


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Brand Response

Dear Customer ,
We deeply regret the inconvenience caused at your end , we assure that all possible steps has been taken to ensure that such incidents are not repeated.
Assuring you of our best of services at all times
Best Regards
Sonu Lamba
Aramex Customer Care

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By: aramex | May 30, 2012  11:43 AM Comments 0

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