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Non delivery of 14 AWB numbers
Dec 02, 2012 07:13 PM 4474 Views

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Request your help in resolving this long pending matter with the courier company Aramex.Myself and some of my friends / relatives had ordered samples from the website https://rewardme.in over the period of last 4 months. The same were couriered through the courier company Aramex.


When we checked with Rewardme, we were provided the following AWB numbers through which the samples were dispatched on various dates.


AWB numbers


4425830625


4643243172


4425826871


4643243916


4642350926


4642996002


4425926750


4643214726


4657816450


4657816774


4643939602


4644263654


4644244975


4658052280


We are yet to get delivery of even a single shipment, thus overall 14 shipments are either missing / stolen with false claims of delivery having been made in most of the cases. The delivery status shows delivered in many cases as per the website and some of the AWB numbers are even duplicate on the website. I have tried to contact the helpline numbers various times, with no satisfactory answers / resolution. I have also raised the customer care requests on Aramex website vide various case references, but sadly, none of them were even replied to with the status or resolution. I even contacted the Senior Management including the CEO, however, no response has ever been received from the Company, leave aside a resolution to the same.


I thus request your help and intervention in the matter to enable me to get my shipments from the clutches of Arames.


Regards


Amar Goenka


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Brand Response

Dear Customer,
Thank you for using aramex as your courier partner.
Wanted to confirm with you wether you have received your shipments.
& Extremely sorry for the inconvinence caused from our end for delivery
Best Regards
ARAMEX Customer Care.

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By: aramex | Jan 17, 2013  03:59 PM Comments 0

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