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15%
1.09 

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Consisten Poor service in Pune
Oct 03, 2013 05:11 PM 3392 Views

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I had experience with Aramex 3-4 times. My first courier was to be delivered after 4-5 days. It was lying in their office for 3-4 days and was delivered after much followup. The same case happened 2 times later.


Today again it happened. With my earlier experience I called them in the morning to make sure, it gets delivered, they promised to deliver it today, called again in the afternoon, they said it will be delivered. It was not delivered till 5, then status showed as on hold. When I called she says sorry... what is the use of sorry, , if they can't even inform.


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Brand Response

Dear Customer
We take this opportunity to thank you for choosing Aramex as your transportation solutions partner and for bringing this incident to our attention. We acknowledge the receipt of your complaint.
Please provide your airway bill number to help me track the reasons for delay in shipments.
Regards
Percy Avari
Regional South Asia Manager

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By: aramex | Nov 15, 2013  01:34 PM Comments 0

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