Nov 04, 2016 02:53 PM
2123 Views
I have been using iPhone 4s for the past 5 years without any trouble, its still working in excellent condition,
Great Phone .
Apple an American multinational technology Company, has, for the past 72 days, been refusing to accept the evidence of an overheating new replacement iPhone that I had purchased and returned to the service center on the same day. Apple claims it does not have any instrument to measure the temperature of the iPhone on complaints regarding overheating. I had to take a thermometer to the Apple Service Center and in the presence of the Apple Service Center executive I had recorded a temperature of 108 deg F within minutes in a video recording, a temperature which makes it impossible for a person to place the iphone over the ear. Apple refuses to acknowledge this evidence. In addition, Apple support team over chat informed me that upon replacement of iPhone, they do not have the month/year of manufacture of the IMEI of the iPhone and also it does not come with a box in which product details are printed. I seem to have been given a refurbished phone without my knowledge. Any advice on it?