May 08, 2014 05:53 PM
87357 Views
I was having the card for two years. Initially I was offered by Amex. I rejected the offer because already I have one Visa card and not finding any problems with the card. But the Customer Manager came to my office several times. Moreover, the benefits he shown few benefits:
1. Every month for a transaction of Rs 1000/- with each transaction with minimum amount of Rs. 250/-, with this I will get 1000 points plus add-on points of 1000. If I reach 25, 000 points I can get a Swiss Made Watch worth Rs, 10000/-
2. I don't need to bother about repayment of the card amount for 50 days.But actually what happened was:
1. When the points started increasing, they made some juggling and for two or three months I was not getting any points. Previous months points used to roll out to the next month. The reason provided by them was not satisfactory. Unnecessarily it became argument and they were adamant on the points. After some time, they just repeated what they have been saying.
2. Second year I didn't want to renew the card. But they promised the increase in quality of service. Then they renewed the card after discounting the 50% of the renewal amount and adjusting against the points. They also assured that, since I already have more than 10, 000 points (after adjustments), with the existing points system it should be easy to reach 25, 000 points.
3. After renewal, after 6 months, they suddenly changed the points system. Now the point system is that, the consumer need to [purchase goods of Rs 4000 with minimum transaction Rs 1000 and should be 4 transaction. Then only the consumer will be eligible to get the add-on points of 1000. This is very difficult since the card is not widely accepted and you need figure out the way to spend it (I am not a shopaholic or a movie buff). They also suggest you the ways on how to spend money using this card to gain more points.
Somehow I a managed to get 25000 points. Instead of the watch I got the Rs.10, 000/- Gift Card which I can use in stores which will accept the Amex card.
Now after two years, I don't want to pay renewal money for a credit card which is not widely accepted. I have opted out to cancel the card, since there is no benefit from the card.
